Grievance Officer
Grievance Officer
SIMKA ENTERTAINMENT PRIVATE LIMITED
4a, Rajawas Apartment, Road, Magzine, Barbari, Hengrabari, Gmc
Kamrup - 781036
India (IN)
Email: ceo@simkamusic.in
Phone: +91 91810 75600
SIMKA ENTERTAINMENT PRIVATE LIMITED
4a, Rajawas Apartment, Road, Magzine, Barbari, Hengrabari, Gmc
Kamrup - 781036
India (IN)
Email: ceo@simkamusic.in
Phone: +91 91810 75600
This is provided in line with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.
How to complain
Write to the Grievance Officer's email above with the subject “Grievance” and include your name, registered mobile number or email, a clear description of the issue, and any transaction ID or screenshots.
Timelines
- We acknowledge your complaint within 24 hours of receiving it.
- We aim to resolve it within 15 days. Complaints about content that is unlawful, harmful to children, or that exposes a person's private images are handled as a priority, within the time the law requires.
If you are not satisfied
You may contact the relevant consumer or data protection authority in India, or the National Consumer Helpline at 1915, if your issue is not resolved.